Toward Greater Satisfaction: An Electronic Resources Communication Audit

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Please use this identifier to cite or link to this item: http://hdl.handle.net/1853/10066

Title:	Toward Greater Satisfaction: An Electronic Resources Communication Audit
Author:	Feather, Celeste
Abstract:	An audit and analysis of the internal communications channels involved in the daily workflow of the electronic resources unit at Ohio State University revealed patterns and styles that are best suited for managing the complexity of electronic resources. Adjustment and adaptations were made in order to achieve maximum efficiency.
Description:	Celeste Feather is an Electronic Resources Librarian at Ohio State University Libraries.
Type:	Presentation
URI:	http://hdl.handle.net/1853/10066
Date:	2006-03-23
Contributor:	Ohio State University
Publisher:	Georgia Institute of Technology
Subject:	Workflow Electronic resource management Channels of communication Group email Web forms

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Files in this item

Files	Size	Format	View	Description
ERL06CFeatherFinal.pdf	162.7Kb	PDF	View/ Open	Power Point Presentation
commaudit-final.avi	17.14Mb	Unknown	View/ Open	Speech and Presentation
discussion_feather.pdf	117.2Kb	PDF	View/ Open	Discussion
CFeatherERL06handout.pdf	75.59Kb	PDF	View/ Open	Handout

This item appears in the following Collection(s)

ERL06. Day 1 [13]
2006 Electronic Resources and Libraries Conference [36]

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