Georgia Tech, Auxiliary Services, 2003 Action Plans (BuzzCard)

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Title: Georgia Tech, Auxiliary Services, 2003 Action Plans (BuzzCard)
Alternative Title: BuzzCard Center, FY 2003 Survey Results
Abstract: FY 2003 Survey Results: Ratings were given for customer service, ability of staff to answer questions, and overall satisfaction with department. The BuzzCard Center received the highest overall ranking of any auxiliary services department. Innovations were: Value Transfer Stations and Web site. Goals: maintain high level of customer service, activate on-line account management tools in January 2004, expand BuzzCard Account acceptance, and conduct faculty/staff marketing campaign.
Description: Developed in preparation for reaffirmation of accreditation by the Commission on Colleges of the Southern Association of Colleges and Schools
Type: Accreditation Document
Date: 2003-07-22
Contributor: Georgia Institute of Technology. Office of Assessment
Georgia Institute of Technology. Auxiliary Services
Publisher: Georgia Institute of Technology
Subject: Georgia Institute of Technology Accreditation
Program reviews
Customer surveys
BuzzCard Center

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