Observing Student Researchers In Their Native Habitat

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Please use this identifier to cite or link to this item: http://hdl.handle.net/1853/13631

Title: Observing Student Researchers In Their Native Habitat
Author: Law, John ; Markel, Joanna
Abstract: Currently underway is a field research project involving anthropological observations of the student research process. This ethnographic study uses contextual interviews to observe students who are actively engaged in academic research for actual course assignments. The study is geared toward understanding how students approach their research tasks, where the research is performed, what tools are used and how/if library resources are accessed. Particularly of interest will be how students begin their research, how they regard web search engines and how they interact with scholarly electronic resources. Participating in the study are students of a major state university in both undergraduate and graduate studies from a variety of disciplines. The study is being conducted anonymously to avoid any student bias; they have no knowledge of the sponsoring organization --- no connection to the library. The study employs the new UserVue product from TechSmith (makers of Morae) as well as Skype for capturing user audio. The presentation will include a review of study methods and key findings, including select audio and video clips. Learning outcomes: Learn how users begin their research, how they approach a research task and how they interact with electronic resources and online services. Learn how and when researchers turn to web search engines. Learn how and when users typically turn to library resources. Learn what access points to the library are most used and what's important to make them useful.
Description: John Law manages the ProQuest online platform and related partnership arrangements. He is responsible for strategic planning, user research and definition of new features for the platform such as ProQuest® Smart Search "Suggested terms" as well as capabilities such as One Click OpenURL linking solutions, COUNTER usage reporting, authentication (including Shibboleth and Athens) and SRW/SRU support for federated search applications. Joanna Markel is responsible for managing the User Experience Design group at ProQuest. She received a specialization in Human-Computer Interaction at University of Michigan’s School of Information and has served in past roles as web experience developer and information architect. She coordinates ProQuest’s routine usability testing and end-user research studies. Joanna has contributed significantly to the design of several award-winning ProQuest products and has been very successful in creating intuitive designs that satisfy users' needs, delight customers and rank ProQuest among the best user interfaces in the library market.
Type: Presentation
URI: http://hdl.handle.net/1853/13631
Date: 2007-02-22
Contributor: ProQuest Information and Learning Company
Publisher: Georgia Institute of Technology
Subject: Users and usability
Library resources usage
Student research process
Study methods

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Files Size Format View Description
236-thurs-2_05a.mp3 527.5Kb mp3 audio View/ Open Speech pt.1
236-thurs-2_05b.mp3 17.19Mb mp3 audio View/ Open Speech pt. 2
236-thurs_2_05v2.pdf 1004.Kb PDF View/ Open Power Point Presentation
236-thurs-2_05.mp4 100.5Mb MPEG-4 video View/ Open Speech and Presentation

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