Application of Real-time Simulation to Improve Patient Satisfaction, Emory Crawford Long Hospital
Santo Domingo, Eileen
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The team developed a predictive tool for patient wait-times in Emergency Departments. The tool utilizes discrete-event simulation in combination with real-time data to generate predictions. This work will enable low-severity patients to be scheduled in off-peak hours while increasing customer satisfaction and recapturing lost revenue from patients who leave prior to treatment completion.
- ISYE Senior Design