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dc.contributor.authorHigham, Krista
dc.contributor.authorSirotkin, Jennifer
dc.date.accessioned2010-01-22T15:57:58Z
dc.date.available2010-01-22T15:57:58Z
dc.date.issued2009-11-12
dc.identifier.urihttp://hdl.handle.net/1853/31480
dc.descriptionPresented at the Access Services Conference 2009, November 11 - 13, 2009, Georgia Institute of Technology, Georgia Tech Global Learning Center, Atlanta, Georgia.en
dc.description.abstractThis small panel discussion will focus on successful methods of training student workers. Krista Higham, Access Services Librarian at Millersville University will discuss "Customer Service Training for Student Employees". She will focus on a project "creating short slide show segments geared toward student employees to emphasize good customer service techniques". Krista would like to show how "collaborating with others on campus can produce great results". Jennifer Sirotkin, Coordinator of Library Access Services at The Oxford College Library of Emory University will discuss how "A Good Student Employee Training Program is Hard to Find" and the best practices that the Oxford College Library has implemented and shared across campus departments.en
dc.description.sponsorshipGeorgia Institute of Technology Library and Information Center; Georgia State University Library; Georgia Gwinnett College Libraryen
dc.language.isoen_USen
dc.publisherGeorgia Institute of Technologyen
dc.subjectLibrary trainingen
dc.subjectStudent workersen
dc.subjectCustomer serviceen
dc.titleTraining Student Workers Panel Discussionen
dc.typePresentationen
dc.typeProceedingsen
dc.contributor.corporatenameMillersville University
dc.contributor.corporatenameOxford College of Emory University


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