• Blurred Lines: Guiding Library Stakeholders toward a Shared Vision of the Library 

      O'Brien Dermott, Maureen; Arndt, Theresa (Georgia Institute of Technology, 2015-11)
      Libraries are relying less on local ownership and increasingly on new models of instant access through unmediated ILL, pay-per-view services, demand-driven acquisitions, and shared collections, blurring lines between access ...
    • Documents...We Want 'Em Rushed and Readable 

      Maresco, Tina; Dermott, Maureen O'Brien (Georgia Institute of Technology, 2009-11-12)
      With budgets shrinking and subscription prices rising, the philosophy of "just in time" seems to be gaining on that of "just in case". Resource sharing is an increasingly crucial adjunct to a library's collection. Like ...
    • You Are Not Alone*: Managing Change in User/Access Services with Compassion and Commitment 

      Evangeliste, Mary; Furlong, Katherine; Dermott, Maureen O'Brien (Georgia Institute of Technology, 2009-11-12)
      In this panel presentation three managers of Access Services share the triumphs, disappointments and the "down right uncomfortable" work of transforming a user/access services department. Changes in the user/access service ...