Now showing items 1-13 of 13

    • Document Delivery, Resource Sharing, A New Staff Hope: They Can Do It All 

      Yang, Zheng Ye (Lan) (Georgia Institute of Technology, 2016-11-17)
      Texas A&M University Libraries’ Document Delivery Services is responsible for interlibrary loan and in-house document delivery services for our campus of 56,000 customers. A team of 10 FTE staff members, including the ...
    • Documents...We Want 'Em Rushed and Readable 

      Maresco, Tina; Dermott, Maureen O'Brien (Georgia Institute of Technology, 2009-11-12)
      With budgets shrinking and subscription prices rising, the philosophy of "just in time" seems to be gaining on that of "just in case". Resource sharing is an increasingly crucial adjunct to a library's collection. Like ...
    • e-ILL: Exploring the Next Generation of e-Services for Resource Sharing 

      Weible, Cherie; Sullivan, Helen (Georgia Institute of Technology, 2011-11)
      Access to library materials means more than access to print materials! This session explores the current and potential role of e-readers within Access Services in academic libraries. Is you library providing access to ...
    • ILL Assessment: It’s Really Not That Hard 

      Atwater-Singer, Meg (Georgia Institute of Technology, 2012-11)
      This session will describe the assessment process undertaken at the University of Evansville to determine patron satisfaction with ILL. Overall, patrons were very satisfied but offered concrete ways to improve the ILL ...
    • Let’s Start From the Very Beginning: How to Market a New Library Service 

      Thompson, Hilary H. (Georgia Institute of Technology, 2014-11)
      Using the 2014 launch of UBorrow at the UMD Libraries as an example, this presentation will cover how to plan, execute, and evaluate a marketing campaign for a new library service. Discover the benefits of planning ahead, ...
    • License to ILL: Interlibrary Loan and Course Reserve Services Support the University Mission to Reduce Costs for Students 

      Riha, Emily; Stegeman, Danika (Georgia Institute of Technology, 2015-11)
      Each semester students inundate academic interlibrary loan (ILL) units with requests to borrow required course materials. Historically these were cancelled by ILL borrowing offices due to high demand, short loan periods ...
    • Mix, Match, Slice, and Dice : Using ILL-ish and use data to inform collection development 

      Higham, Krista; Anderson, Scott (Georgia Institute of Technology, 2012-11)
      Using available statistics, learn how Millersville University Library is attempting to pull all this information together to improve ILL operations and shape PDA related activities.  Data is being compiled to inform mediated ...
    • On the Fly: Assessing the Success of an Interlibrary Loan Operation’s Buy Not Borrow Program 

      McHone-Chase, Sarah (Georgia Institute of Technology, 2014-11)
      This presentation will examine the Buy Not Borrow program of Northern Illinois University and discuss the ways in which the program has been a success.
    • Patron-to-Patron Lending 

      van Dyk, Gerrit (Georgia Institute of Technology, 2009-11-12)
      When a user can't find an item in our catalog they go to ILL. ILL then contacts various libraries to see if they would lend the item in question. What if ILL was able to also contact local users who have volunteered their ...
    • Providing an A+ Service to Our Customers 

      Yang, Zheng Ye (Lan) (Georgia Institute of Technology, 2012-11)
      Document delivery, resource sharing is a must have service for today’s academic library customers, are we meeting our users’ needs? An assessment from a US flagship academic library.
    • Reorganization and ILL : Supporting Staff Through Growth and Transition 

      Abashian, Nancy; Perez, Melissa (Georgia Institute of Technology, 2015-11)
      Interlibrary loan services at Binghamton University were always good-in a run of the mill sort of way. A shift in organization and the addition of a new Resource Sharing Coordinator Librarian illuminated several areas with ...
    • University System Reciprocal Borrowing Services: A View from the Trenches 

      Armbrust-Kohler, Chuck; Timian, Viki (Georgia Institute of Technology, 2011-11)
      This session pulls the curtain back on the inner workings of Georgia's state-wide reciprocal borrowing program (GIL Express) from the point-of-view of the two largest GIL Express participants in the University System of Georgia.
    • When Access Starts with Interlibrary Loan/Document Delivery 

      Harper, James B. (Georgia Institute of Technology, 2010-11)
      Interlibrary loan has evolved. We used to be a supplement to our collection – obtaining items too esoteric, odd, or granular to be considered for collection. Our service was slow, labor intensive and typically only available ...