• Connecting Staff Skills to Performance Reviews 

      Smith, Dennis J. (Georgia Institute of Technology, 2011-11)
      Describes the efforts of USF Library to develop lists of Core Competencies for staff. The project grew into developing core competencies and relating these to performance evaluations. Relates the successes and challenges ...
    • Mapping, Managing and Improving Staff Performance in Access Services 

      Harris, Colleen S. (Georgia Institute of Technology, 2010-11)
      Libraries are places of constant change in workflow, services, and user expectations, and these changes often impact the public service departments most. Incoming managers are often tasked with assessing the issues plaguing ...