• Help, the Computer Says It's on the Shelf?! : Stacks Maintenance 

      Jones, Michele J.; McGlynn, Megan; Meek, Noah (Georgia Institute of Technology, 2010-11)
      This panel will discuss our various methods of stacks maintenance. The Harlan Hatcher Graduate Library collection has over one and a half million volumes, which grows weekly. The importance of keeping the stacks orderly ...
    • Training for Service 

      McGlynn, Megan; Arab, Sanam; Griffes, Stephen (Georgia Institute of Technology, 2012-11)
      Customer service skills don’t always come naturally, and consistent training for many employees can be a challenge. Find out how one library communicated service standards to a large group of employees, with tips on how ...