A study of the factors influencing knowledge management within inter-organizational projects
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Modern management theories agree that the effective use of knowledge management (KM) is one of the key determinants in the performance of a business organization. KM permits a firm to accurately measure its adaptability and competencies and predict its survival in the market place. There are two types of KM: one that focuses upon measuring the performance of a single organization (known as "internal KM") and another that measures performance across organizational boundaries (known as "cross-organizational KM"). This research deals only with cross-organizational KM, a topic that has received scant attention in prior studies. The research focuses upon the factors that are measured to produce a statistical analysis of performance in cross-organizational collaborations. The study concludes that four clusters of factors have the greatest influence on the success of interorganizational projects. These clusters relate to: knowledge reserve, corporate culture/institution, communication and cooperation, and the characteristics of the specific project.