Usability Testing Your Circulation FAQ

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dc.contributor.author Fox, Cassandra en_US
dc.contributor.author Feiden, Melissa en_US
dc.date.accessioned 2012-02-09T21:03:59Z
dc.date.available 2012-02-09T21:03:59Z
dc.date.issued 2011-11 en_US
dc.identifier.uri http://hdl.handle.net/1853/42412
dc.description Presented at the Access Services Conference 2011, November 9-11, 2011, Georgia Institute of Technology, Georgia Tech Global Learning Center, Atlanta, Georgia. en_US
dc.description.abstract A team of staff from the MIT Libraries Information Delivery & Library Access department developed and administered a usability test to observe how students and staff navigate our Circulation FAQ. The results of the study convinced us to rebuild our FAQ from scratch to better meet our community's needs. en_US
dc.description.sponsorship Georgia Tech Library; Georgia State University Library; Georgia Gwinnett College Library en_US
dc.publisher Georgia Institute of Technology en_US
dc.subject Usability en_US
dc.subject Library assessment en_US
dc.subject Access services en_US
dc.title Usability Testing Your Circulation FAQ en_US
dc.type Presentation en_US
dc.type Proceedings en_US
dc.contributor.corporatename Massachusetts Institute of Technology en_US


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