Now showing items 10-16 of 16

    • QR Codes in Libraries: An Overdue Discussion 

      Hannan, Khyle (Georgia Institute of Technology, 2011-11)
      Libraries around the country have two things in common; struggling to keep pace with ever changing technology and constantly trying to provide services patron's want with limited resources. In this session I will facilitate ...
    • Splitting Up Circulation - Maximizing the customer and employee satisfaction 

      Chaffin, Ted; Schoonover, Dan (Georgia Institute of Technology, 2011-11)
      Learn how the Florida State University Libraries have broken apart a formerly large scale traditional model of Access Services into it's distinct components, and how this has increased productivity, reduced staffing, ...
    • Student Assistants > Student Employees 

      Helms, Conrad (Georgia Institute of Technology, 2011-11)
      This presentation describes the process of hiring students for supervisory positions in the circulation department at a small academic library. We will discuss the entire process from creating a job ad to offering the ...
    • Take back the library!: Managing student unrest in the library 

      Lawson, Nicole; Troy, Sarah (Georgia Institute of Technology, 2011-11)
      In the fall of 2009 major cuts in state funding prompted tuition increases of an unprecedented 30%. The same cuts forced the UC Santa Cruz Library to reduce open hours from 190 to 134 per week. With students feeling ...
    • University System Reciprocal Borrowing Services: A View from the Trenches 

      Armbrust-Kohler, Chuck; Timian, Viki (Georgia Institute of Technology, 2011-11)
      This session pulls the curtain back on the inner workings of Georgia's state-wide reciprocal borrowing program (GIL Express) from the point-of-view of the two largest GIL Express participants in the University System of Georgia.
    • Usability Testing Your Circulation FAQ 

      Fox, Cassandra; Feiden, Melissa (Georgia Institute of Technology, 2011-11)
      A team of staff from the MIT Libraries Information Delivery & Library Access department developed and administered a usability test to observe how students and staff navigate our Circulation FAQ. The results of the study ...
    • Using the Google Model to Encourage Innovation in Access Services 

      Aiken, Julian (Georgia Institute of Technology, 2011-11)
      The Google Innovation Model has produced many of that organization's greatest Eureka! moments. This session aims to describe how we implemented it in Yale Law Library's Access Services department, and the results we achieved ...