As we continue to plan for the future of the Georgia Tech Library, it's important to understand users' needs and expectations in order to provide dynamic services and comprehensive materials.

LibQUAL+® is a suite of services that libraries use to solicit, track, understand, and act upon users' opinions of service quality. These services are offered to the library community by the Association of Research Libraries (ARL). The program's centerpiece is a rigorously tested Web-based survey bundled with training that helps libraries assess and improve library services.

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