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    The impact of the sonification of a vocal server on its usability and its user-friendliness

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    MaffioloChateau2002.pdf (259.0Kb)
    Date
    2002-07
    Author
    Maffiolo, V.
    Chateau, N.
    Mersiol, M.
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    Abstract
    This paper deals with the evaluation of the impact of the addition of eight sounds in a vocal server on its usability and user-friendliness. Thirty-two subjects tested two versions of a voicemail service through eight scenarios, with and without sounds. Three types of data were collected: behavioral data, declarative data (answers to questionnaires), and galvanic skin responses. The main results show a learning effect from one version to another that is not dependent on the versions tested. No effect of the sonification on the usability and on the perceived user-friendliness of this voicemail server was found.
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    http://hdl.handle.net/1853/51389
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    • International Conference on Auditory Display, 2002 [66]

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