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    Access Services and User Experience: How Complementary Roles Result in User Compliments

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    access_services.pdf (4.645Mb)
    Date
    2014-11
    Author
    Rose, Kristina
    Tempelman-Kluit, Nadaleen
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    Abstract
    Collaboration between Access Services and User Experience (UX) are natural partners in improving user services. Learn about tools and methodologies for successful collaborations, including guerilla user testing and agile frameworks.
    URI
    http://hdl.handle.net/1853/52879
    Collections
    • 2014 Access Services Conference [22]
    • Access Services Conference (6th - Atlanta - 2014) [22]

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