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    Revitalizing Customer Service through Student Leadership 

    Bolinger, David; Little, Micquel (Georgia Institute of Technology, 2015-11)
    The Claremont Colleges' Library User Services team organized and implemented a library wide student worker program, utilizing leadership techniques focused on the value of our student team members. We targeted our user-centered ...
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    Blurred Lines: Guiding Library Stakeholders toward a Shared Vision of the Library 

    O'Brien Dermott, Maureen; Arndt, Theresa (Georgia Institute of Technology, 2015-11)
    Libraries are relying less on local ownership and increasingly on new models of instant access through unmediated ILL, pay-per-view services, demand-driven acquisitions, and shared collections, blurring lines between access ...
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    Access Services Beyond the Library: Building Relationships to Improve User Services and Expand the Library’s Footprint on Campus 

    Fones, Joey; Kelshian, Rob (Georgia Institute of Technology, 2015-11)
    This presentation will explore efforts to build community partnerships that have allowed the AU Library to improve communications, marketing/outreach, and bring in new resources to benefit our users and increase the library's ...
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    Access Services 2020 : Envisioning the Future of Access Services 

    Batchelor, Michelle (Georgia Institute of Technology, 2015-11)
    The library community of the present is completely obsessed with the future. This isn't surprising; it's clear that society and technology are changing together in ways that will transform libraries dramatically over the ...

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    AuthorArndt, Theresa (1)Batchelor, Michelle (1)Bolinger, David (1)Fones, Joey (1)Kelshian, Rob (1)Little, Micquel (1)O'Brien Dermott, Maureen (1)Subject
    Leadership (4)
    Management (4)Student workers (1)... View MoreDate Issued2015 (4)Has File(s)Yes (4)
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