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dc.contributor.authorDurham, Jason
dc.contributor.authorMinnis, Samantha
dc.date.accessioned2017-03-01T20:50:01Z
dc.date.available2017-03-01T20:50:01Z
dc.date.issued2016-11-18
dc.identifier.urihttp://hdl.handle.net/1853/56477
dc.descriptionPresented at the 2016 Access Services Conference, Georgia Tech Global Learning Center and the Georgia Tech Hotel and Conference Center, November 16-18, 2016, Atlanta, Georgia.en_US
dc.descriptionJason Durham is the Operations Manager for the Pew Campus Libraries at Grand Valley State University. Jason is responsible for overseeing all the day to day activities as well as supervision of our professional staff and student employees, for the University Libraries at GVSU’s two downtown Grand Rapids locations. Jason’s main areas of interest are personnel management/development and organizational culture. In his free time Jason is an avid outdoorsman and sports enthusiast.en_US
dc.descriptionSamantha Minnis is as a manager in the Operations and User Services Department of Grand Valley State University Libraries. She is part of a team that works to ensure the library is an inviting, welcoming, user-centered environment. In the past, she has presented on customer service and student employees in academic libraries. When she has free time, she enjoys knitting, British mystery shows, and trivia games.en_US
dc.description.abstractWe all have things we do well, and have areas that could use improvement. From a staff development perspective, we tend to focus on areas of weakness as opposed to developing strengths. Conventional wisdom says this is the best way to improve staff performance, but is it really? This presentation will explore using a strengths based approach to management and staff development, and how it can potentially improve employee engagement, morale, customer service and create an overall better library environment. We will discuss the theoretical foundations of positive psychology as well as ways in which we have applied a strengths based approach with our staff.en_US
dc.language.isoen_USen_US
dc.publisherGeorgia Institute of Technologyen_US
dc.relation.ispartofseriesAccess Services Conference (8th - Atlanta - 2016)en_US
dc.subjectLeadershipen_US
dc.subjectManagementen_US
dc.titleWe Have it All Backwards: Using Positive Psychology and a Strengths Based Approach to Staff Developmenten_US
dc.typePresentationen_US
dc.contributor.corporatenameGrand Valley State University. Librariesen_US


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