• Login
    View Item 
    •   SMARTech Home
    • Georgia Tech Conferences
    • Access Services Conference
    • Access Services Conference (8th - Atlanta - 2016)
    • View Item
    •   SMARTech Home
    • Georgia Tech Conferences
    • Access Services Conference
    • Access Services Conference (8th - Atlanta - 2016)
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Teach and Tell: Access Services’ Frontline Rolein Patron-Centered Activities

    Thumbnail
    View/Open
    Teach and Tell Access Services Frontline Role in Patron Centered Activites.pdf (260.1Kb)
    Date
    2016-11-18
    Author
    Zhu, Yini
    Metadata
    Show full item record
    Abstract
    Within the library, the Access Services staff stand at the convergence of users and services and are armed with core functional skills. Yet despite this advantage, they have traditionally played a passive role in patron-centered outreach. Our objective was to see if Access Services could play an active role in promoting library services to enhance academic learning and research. The “Teach and Tell” project began with identifying each Access Services Department’s (Circulation, ILL, and Media/Computer) unique services and expertise. Potential outreach activities were then identified for different target library patron populations. Through these outreach activities, the Access Services staff contributed significantly to raising awareness of library services and promoting a positive library image. This project demonstrated that Access Services can go far beyond its traditional, passive desk function and succeed in building confidence and motivation among staff to take on active roles in patron-centered activities.
    URI
    http://hdl.handle.net/1853/56486
    Collections
    • 2016 Access Services Conference [20]
    • Access Services Conference (8th - Atlanta - 2016) [20]

    Browse

    All of SMARTechCommunities & CollectionsDatesAuthorsTitlesSubjectsTypesThis CollectionDatesAuthorsTitlesSubjectsTypes

    My SMARTech

    Login

    Statistics

    View Usage StatisticsView Google Analytics Statistics
    facebook instagram twitter youtube
    • My Account
    • Contact us
    • Directory
    • Campus Map
    • Support/Give
    • Library Accessibility
      • About SMARTech
      • SMARTech Terms of Use
    Georgia Tech Library266 4th Street NW, Atlanta, GA 30332
    404.894.4500
    • Emergency Information
    • Legal and Privacy Information
    • Human Trafficking Notice
    • Accessibility
    • Accountability
    • Accreditation
    • Employment
    © 2020 Georgia Institute of Technology