The 9th Access Services Conference was held at the Georgia Tech Global Learning Center and the Georgia Tech Hotel and Conference Center on November 15-17, 2017 in Atlanta, GA.

Recent Submissions

  • Finding the Sonic Sweet Spot: Implementing a Noise Management Program in a Library Learning Commons 

    Baca, Olivia; Pierard, Cindy (Georgia Institute of Technology, 2017-11-16)
    Managing noise levels in collaborative learning spaces is difficult. Do noise meters help strike that delicate balance? Learn how Access Services staff at one university implemented a program with noise meters and staff ...
  • We Buy Textbooks So Students Don’t Have To 

    Clark, Stephanie (Georgia Institute of Technology, 2017-11-16)
    John C. Pace Library offers a Textbook Course Reserves program - all required textbooks for every 1000-4000 level course are on reserve for students to use.
  • Do Fines Change Patron Behavior? 

    Boehme, Andrea; Mihaly, Katie (Georgia Institute of Technology, 2017-11-16)
    This poster presentation will describe the preliminary findings of our study to determine the impact of daily fines on patron borrowing habits.
  • Visualizing Space Usage Patterns in a Health Sciences Library 

    Barkley, Stephen R. (Georgia Institute of Technology, 2017-11-16)
    How do patrons actually use library space? After a recent renovation, we collected patron location data to see which furniture and locations our patrons prefer. This poster details our methods of data collection, visualizing ...
  • When You are in Charge: Reflections on Managing Staff in the Library 

    Riley-Reid, Trevar (Georgia Institute of Technology, 2017-11-17)
    There are times when we might find ourselves in charge, often through no fault or motive of our own! Sometimes there might be an organizational shift, someone might retire or divisions merge and then YOU are in charge. ...
  • Bibliotheca + 3M® Digital Library Assistant : Friend or Foe? 

    Curtis, Diane; Brown, Rebecca (Georgia Institute of Technology, 2017-11-16)
    Discussion of the Bibliotheca + 3M Digital Library Assistant and its nine uses in an academic library. Real life experiences, both pros and cons, for those libraries considering RFID technology.
  • Student Cross-Training within the User Services Department of Musselman Library, Gettysburg College 

    Hinton, Natalie (Georgia Institute of Technology, 2017-11-17)
    Supervisors within the User Services Department at Musselman library have collaborated to assess student worker tasks. Determining like tasks across units has informed the development and ongoing refinement of cross-training ...
  • Using Accudemia for Service Assessment and Security 

    Roudenbush, Teresa (Georgia Institute of Technology, 2017-11-16)
    The University Library is implementing the Accudemia student tracking software system in our brand-new 24/5 space to determine not only the number of visitors during operational hours, but also the nature of their use of ...
  • Creative and Helpful! Developing Student Peer Staff Skills 

    Turkewitz, Deborah (Georgia Institute of Technology, 2017-11-17)
    The creative skills of an academic library's student peer staff are examined in their museum, makerspace, and library display projects.
  • Accessing Virtual Reality: Challenges Met and Lessons Learned 

    Schreiner, Pete (Georgia Institute of Technology, 2017-11-16)
    Virtual reality (VR) is an emerging technology with the potential to enhance many fields but it comes with challenges related to providing access and support in a library setting. This session will share what NCSU Libraries ...
  • Badges of Service: Engaging, Customer-Oriented Student Employee Training 

    Hilterbrand, Lori; Feyerherm, Bryan (Georgia Institute of Technology, 2017-11-16)
    Ever wonder how to efficiently train your circulation student employees in a fun and supportive way? Are you ready to engage your staff at every level of your student employee training? At OSU Valley Library we've developed ...
  • Meeting Them Where They Live 

    DeVito, Jennifer A.; Larson, Christopher M. (Georgia Institute of Technology, 2017-11-16)
    Training student employees can be time consuming and repetitive. A course management system can be an effective way to train and assess student employees. Learn how to use the CMS to create engaging training modules for ...
  • Investing in Access Services Student Employees: Utilizing Library Employment Skillsets to Increase Advocacy 

    Horton, Jalesia; Bishop, Christopher (Georgia Institute of Technology, 2017-11-17)
    Participatory engagement of student workers in Access Services leads to greater student investment as employees are given the tools to become library advocates. Areas of focus include project learning, student leadership ...
  • Re-Evaluating Library Space Usage After a Library Renovation 

    Mofford, Kari Nyren; Cooley, Jo-Ann (Georgia Institute of Technology, 2017-11-16)
    Sometimes anticipated usage of new spaces and service points matches reality beautifully...and sometimes not. But it's hard to know what works and what doesn't until you have lived in the space for a while. Hear about our ...
  • Harvard Not Your Style? No High Bay? No Problem 

    Snowman, Ann MacKay; Neff, Verne (Georgia Institute of Technology, 2017-11-16)
    With no viable commercial option available and no option to build new facilities, Penn State Libraries' staff created an inventory management system using the native features of the ILS. The new plan includes implementing ...
  • Shifting Priorities: Unlocking Your Library for 21st-Century Learning Spaces 

    Copeland, Sarah; Marx, Jen (Georgia Institute of Technology, 2017-11-17)
    Join us to learn how we shifted our whole collection from the middle out with no budget and no staff. We will show off our no-budget tools, discuss student assistant management, and share practical lessons learned for ...
  • Welcome to the Rebus Community: Unlocking the Future of Open Textbooks 

    Batchelor, Chelle (Georgia Institute of Technology, 2017-11-16)
    The Open Textbook movement of the 21st Century has faced numerous challenges. Learn how the new and rapidly growing Rebus Community is exploring a network-based approach to publishing Open Textbooks - potentially unlocking ...
  • Keeping Patrons Safe: Using Benchmarking to Enhance Library Security 

    Alexander, Teri; Redd, Renna; Schilf, Suzanne Rook (Georgia Institute of Technology, 2017-11-17)
    This presentation will provide an overview of what the Clemson University Libraries learned about library security through benchmarking with peers and include recommendations to enhance and strengthen security efforts ...
  • Process Improvement Initiatives in Access Services: the Shared Benefits of Shared Work 

    Brown, Lesley; McLaurin, Monica (Georgia Institute of Technology, 2017-11-16)
    Presenters will offer a visual presentation that gives background on why improvement initiatives were needed, why this approach was selected and provide methods used to define and identify procedural issues. The shared ...
  • This May Not Be Perfect, But It Is Real 

    Campbell, Jeff; Miller-Martin, Kelly; Simmons, Brian; Warlick, Stefanie (Georgia Institute of Technology, 2017-11-17)
    Reorganization can result in updated approaches to front-line service operations, access to collections, and space planning. Attendees will receive examples of approaches to streamline library services and staff functions, ...

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