Now showing items 1-20 of 29

    • Reformatting Library Services: Providing Service to Patrons with Disabilities 

      Dermody, Melinda; Helsher, Stephanie; Figueroa, Ronald (Georgia Institute of Technology, 2017-11-16)
      Alternate formats is one area that brings many challenges to provide the best quality of service to users. In Response, Syracuse University Libraries have made committed efforts to identify and meet the needs of patrons ...
    • Bibliotheca + 3M® Digital Library Assistant : Friend or Foe? 

      Curtis, Diane; Brown, Rebecca (Georgia Institute of Technology, 2017-11-16)
      Discussion of the Bibliotheca + 3M Digital Library Assistant and its nine uses in an academic library. Real life experiences, both pros and cons, for those libraries considering RFID technology.
    • Process Improvement Initiatives in Access Services: the Shared Benefits of Shared Work 

      Brown, Lesley; McLaurin, Monica (Georgia Institute of Technology, 2017-11-16)
      Presenters will offer a visual presentation that gives background on why improvement initiatives were needed, why this approach was selected and provide methods used to define and identify procedural issues. The shared ...
    • Accessing Virtual Reality: Challenges Met and Lessons Learned 

      Schreiner, Pete (Georgia Institute of Technology, 2017-11-16)
      Virtual reality (VR) is an emerging technology with the potential to enhance many fields but it comes with challenges related to providing access and support in a library setting. This session will share what NCSU Libraries ...
    • Using Accudemia for Service Assessment and Security 

      Roudenbush, Teresa (Georgia Institute of Technology, 2017-11-16)
      The University Library is implementing the Accudemia student tracking software system in our brand-new 24/5 space to determine not only the number of visitors during operational hours, but also the nature of their use of ...
    • Seeing the Data Through the Trees: Using Springshare's LibInsight Data Visualization Tool for Access Services Data Assessment 

      Sewell, Bethany; D'Apice, Andrew; Cowell, Amanda; Mi, Jia (Georgia Institute of Technology, 2017-11-16)
      The program will discuss the need for assessment of Access Services data and a unique tool to provide and visualization.
    • Re-Evaluating Library Space Usage After a Library Renovation 

      Mofford, Kari Nyren; Cooley, Jo-Ann (Georgia Institute of Technology, 2017-11-16)
      Sometimes anticipated usage of new spaces and service points matches reality beautifully...and sometimes not. But it's hard to know what works and what doesn't until you have lived in the space for a while. Hear about our ...
    • Do Fines Change Patron Behavior? 

      Boehme, Andrea; Mihaly, Katie (Georgia Institute of Technology, 2017-11-16)
      This poster presentation will describe the preliminary findings of our study to determine the impact of daily fines on patron borrowing habits.
    • We Buy Textbooks So Students Don’t Have To 

      Clark, Stephanie (Georgia Institute of Technology, 2017-11-16)
      John C. Pace Library offers a Textbook Course Reserves program - all required textbooks for every 1000-4000 level course are on reserve for students to use.
    • Harvard Not Your Style? No High Bay? No Problem 

      Snowman, Ann MacKay; Neff, Verne (Georgia Institute of Technology, 2017-11-16)
      With no viable commercial option available and no option to build new facilities, Penn State Libraries' staff created an inventory management system using the native features of the ILS. The new plan includes implementing ...
    • Visualizing Space Usage Patterns in a Health Sciences Library 

      Barkley, Stephen R. (Georgia Institute of Technology, 2017-11-16)
      How do patrons actually use library space? After a recent renovation, we collected patron location data to see which furniture and locations our patrons prefer. This poster details our methods of data collection, visualizing ...
    • A Bibliometric Approach to ILL Data at the Goddard Space Flight Center 

      Norton, Brynne (Georgia Institute of Technology, 2017-11-16)
      This program will demonstrate the process and tools that can be used to run a bibliometric analysis of interlibrary loan data using the NASA Goddard Space Flight Center as a case study. Additionally an analysis of the data ...
    • Welcome to the Rebus Community: Unlocking the Future of Open Textbooks 

      Batchelor, Chelle (Georgia Institute of Technology, 2017-11-16)
      The Open Textbook movement of the 21st Century has faced numerous challenges. Learn how the new and rapidly growing Rebus Community is exploring a network-based approach to publishing Open Textbooks - potentially unlocking ...
    • Finding the Sonic Sweet Spot: Implementing a Noise Management Program in a Library Learning Commons 

      Baca, Olivia; Pierard, Cindy (Georgia Institute of Technology, 2017-11-16)
      Managing noise levels in collaborative learning spaces is difficult. Do noise meters help strike that delicate balance? Learn how Access Services staff at one university implemented a program with noise meters and staff ...
    • Meeting Them Where They Live 

      DeVito, Jennifer A.; Larson, Christopher M. (Georgia Institute of Technology, 2017-11-16)
      Training student employees can be time consuming and repetitive. A course management system can be an effective way to train and assess student employees. Learn how to use the CMS to create engaging training modules for ...
    • Badges of Service: Engaging, Customer-Oriented Student Employee Training 

      Hilterbrand, Lori; Feyerherm, Bryan (Georgia Institute of Technology, 2017-11-16)
      Ever wonder how to efficiently train your circulation student employees in a fun and supportive way? Are you ready to engage your staff at every level of your student employee training? At OSU Valley Library we've developed ...
    • Student Cross-Training within the User Services Department of Musselman Library, Gettysburg College 

      Hinton, Natalie (Georgia Institute of Technology, 2017-11-17)
      Supervisors within the User Services Department at Musselman library have collaborated to assess student worker tasks. Determining like tasks across units has informed the development and ongoing refinement of cross-training ...
    • This May Not Be Perfect, But It Is Real 

      Campbell, Jeff; Miller-Martin, Kelly; Simmons, Brian; Warlick, Stefanie (Georgia Institute of Technology, 2017-11-17)
      Reorganization can result in updated approaches to front-line service operations, access to collections, and space planning. Attendees will receive examples of approaches to streamline library services and staff functions, ...
    • User-Centered Access: Planning and Implementing a Fine-Free Policy 

      Barber, Maryke; Ryan, Karen (Georgia Institute of Technology, 2017-11-17)
      Our library’s proposal to extend lending and eliminate overdue fines has been implemented successfully! We’ll share why and how we managed to align our circulation policies with the needs of our most frequent users. Note: ...
    • Oh, That’s Right… : Considerations for Sustaining and Maintaining an Online Training Program 

      Pawlicki, Jasmine; Moreno, Shannon (Georgia Institute of Technology, 2017-11-17)
      The University of Michigan Library launched a training and service model that moved beyond the traditional reference desk model to provide ready reference and information service to patrons from any service point. Hear ...