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dc.contributor.authorAdeogun, Margaret
dc.date.accessioned2018-03-06T19:13:36Z
dc.date.available2018-03-06T19:13:36Z
dc.date.issued2017-11-17
dc.identifier.urihttp://hdl.handle.net/1853/59371
dc.descriptionPresented at the 2017 Access Services Conference, Georgia Tech Global Learning Center and the Georgia Tech Hotel and Conference Center, November 15-17, 2017, Atlanta, Georgia.en_US
dc.descriptionAccess Services Conference Track : Customer Serviceen_US
dc.description.abstractWith increased diversity due to globalization, it has become essential for Access Services Staff to acquire intercultural skills that will foster greater positive human relations, especially at the library service desks.en_US
dc.language.isoen_USen_US
dc.publisherGeorgia Institute of Technologyen_US
dc.relation.ispartofseriesAccess Services Conference (9th - Atlanta - 2017)en_US
dc.subjectAccess servicesen_US
dc.subjectCustomer serviceen_US
dc.subjectDiverse environmenten_US
dc.subjectInclusive environmenten_US
dc.subjectLibrariesen_US
dc.titleIntercultural Communication Competences for Access Services Staff in a Diverse and Inclusive Environmenten_US
dc.typePresentationen_US


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