| dc.contributor.author | Adeogun, Margaret | |
| dc.date.accessioned | 2018-03-06T19:13:36Z | |
| dc.date.available | 2018-03-06T19:13:36Z | |
| dc.date.issued | 2017-11-17 | |
| dc.identifier.uri | http://hdl.handle.net/1853/59371 | |
| dc.description | Presented at the 2017 Access Services Conference, Georgia Tech Global Learning Center and the Georgia Tech Hotel and Conference Center, November 15-17, 2017, Atlanta, Georgia. | en_US |
| dc.description | Access Services Conference Track : Customer Service | en_US |
| dc.description.abstract | With increased diversity due to globalization, it has become essential for Access Services Staff to acquire intercultural skills that will foster greater positive human relations, especially at the library service desks. | en_US |
| dc.language.iso | en_US | en_US |
| dc.publisher | Georgia Institute of Technology | en_US |
| dc.relation.ispartofseries | Access Services Conference (9th - Atlanta - 2017) | en_US |
| dc.subject | Access services | en_US |
| dc.subject | Customer service | en_US |
| dc.subject | Diverse environment | en_US |
| dc.subject | Inclusive environment | en_US |
| dc.subject | Libraries | en_US |
| dc.title | Intercultural Communication Competences for Access Services Staff in a Diverse and Inclusive Environment | en_US |
| dc.type | Presentation | en_US |
