User-perceived effectiveness of unmanned aircraft system (UAS) integration in infrastructure construction environments
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A multi-layered performance analysis (MPA) method was proposed. Information analysis, technology performance, and human performance addressed based on the users' experience and perception measurement method in this study. Field-testing and participatory user field experiment were also conducted. Results can provide a better understanding of UAS integration and information needs to use the UAS in the construction domain. The findings during field-testing and group interviews can identify important factors and demonstrate the effectiveness of UAS integration based on the identified factors. The main challenge of this study is the small number of the data sample. However, industry representatives who have significant work experience participated, and the result of this study based on their experience and perception could have significant effects on the UAS integration in the construction environment. The MPA method contributes to transforming the research paradigm from the technology-centric method to the human-technology combined approach that considers human performance. The main findings can also function as the foundation to develop practical user guidelines and policy for the construction and infrastructure industry.