• Building a Better Library Experience: Redefining Access Services 

      Rodriguez, Juan Carlos; Merry, Brian (Georgia Institute of Technology, 2013-11)
      In 2011, the University Libraries at Grand Valley State University began a year-long process of reviewing and analyzing all workflows performed by members of the Technology and Information Services (TIS) Division. The TIS ...
    • Capturing Memories: How parents record and archive items about their child's life 

      Bandlow, Alisa; Vaughan, Jeannie Roberts; Stevens, Molly M. (Georgia Institute of Technology, 2001)
      As a parent, your child develops emotionally, mentally, and physically almost as you watch. Often, these memories fade as they are replaced in your memory with other events and more recent occurrences. Parents must constantly ...