Georgia Tech, Auxiliary Services, 2003 Action Plans (Housing)

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Title: Georgia Tech, Auxiliary Services, 2003 Action Plans (Housing)
Alternative Title: Georgia Tech Housing: Customer Satisfaction, Celebrating Successes & Tackling Challenges
Abstract: Successes were: level of customer service increased, condition of room at move-in improved, and satisfaction with billing process increased. Most popular services were ResNet and GTCN, proving that technology is number one. Challenges are completing maintenance requests in a timely fashion, tracking work orders, and equipping staff to meet student residents’ expectations.
Description: Developed in preparation for reaffirmation of accreditation by the Commission on Colleges of the Southern Association of Colleges and Schools
Type: Accreditation Document
Date: 2003
Contributor: Georgia Institute of Technology. Office of Assessment
Georgia Institute of Technology. Auxiliary Services
Publisher: Georgia Institute of Technology
Subject: Georgia Institute of Technology Accreditation
Program reviews
Customer surveys
Department of Housing

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