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dc.descriptionDeveloped in preparation for reaffirmation of accreditation by the Commission on Colleges of the Southern Association of Colleges and Schoolsen_US
dc.description.abstractSuccesses were: level of customer service increased, condition of room at move-in improved, and satisfaction with billing process increased. Most popular services were ResNet and GTCN, proving that technology is number one. Challenges are completing maintenance requests in a timely fashion, tracking work orders, and equipping staff to meet student residents’ expectations.
dc.format.extent275 bytes
dc.format.extent202287 bytes
dc.publisherGeorgia Institute of Technologyen_US
dc.rightsThis material is closed to campus and is not available through Information Delivery.en_US
dc.subjectGeorgia Institute of Technology Accreditationen_US
dc.subjectProgram reviews
dc.subjectCustomer surveys
dc.subjectDepartment of Housing
dc.titleGeorgia Tech, Auxiliary Services, 2003 Action Plans (Housing)en_US
dc.title.alternativeGeorgia Tech Housing: Customer Satisfaction, Celebrating Successes & Tackling Challenges
dc.typeAccreditation Documenten_US
dc.contributor.corporatenameGeorgia Institute of Technology. Office of Assessmenten_US
dc.contributor.corporatenameGeorgia Institute of Technology. Auxiliary Services

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