• Connecting with Students in their Digital World 

      Corson, Gerri; Gettys, Rebecca; Liss, Kenneth (Georgia Institute of Technology, 2008-03-20)
      More than three dozen academic libraries have used a new tool called LibGuides to create new kinds of research guides with a 2.0 look and feel. Librarians from the University of South Carolina will show how LibGuides has ...
    • User-Centered Technical Support of E-resources 

      Wessel, Sarah E. (Georgia Institute of Technology, 2008-03-20)
      Technical support requires many areas of the library to communicate and collaborate to ensure the best resolution to the users' needs and their effective use of electronic resources. Organizational structure and procedures ...
    • Why Unlock Your Link Resolver’s "Black Box"? The Answer Lies In Your Strategic Plan 

      Brooks-Kieffer, Jamene (Georgia Institute of Technology, 2008-03-20)
      Libraries can encourage organizational change by training employees to explore their link resolver's "black box" qualities. K-State Libraries’ SFX administrator created a series of classes for all interested staff to ...