The Georgia Tech Library is a creative partner and essential force in the learning community and in the Institute's instructional, learning and research programs. The Library plans, develops, and implements programs to provide expert staff, information, learning resources and information competencies to students, faculty, and staff and selected services to off campus clients. Using appropriate technology, the Library delivers resources to satisfy information needs, promote lifelong learning, and create productive connections for the scholarly community.

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Recent Submissions

  • The Rise of Fake News 

    Klein, Hans; Lozier, Sarah; Wright, Jason (Georgia Institute of Technology, 2017-03-16)
    Fake news, misleading news and clickbait: This panel is an opportunity to explore what fake news is, where it comes from, how it affects us and what we can do to mitigate it in a world where information is becoming more ...
  • The Liberated Archive 

    Bennett, Charlie; Doshi, Ameet; Hagenmaier, Wendy; Rascoe, Fred (Georgia Institute of TechnologyWREK, 2017-03-10)
    Interview portion of Lost in the Stacks episode 336, broadcast March 10, 2017. Features interview with Itza Carbajal, member of the planning team for the Liberated Archive Forum that will take place at the Society of ...
  • Hosting Student Practicums 

    Weber, Dave (Georgia Institute of Technology, 2016-11-18)
    The Southern Alberta Institute of Technology Library and Information Technology Programme and the SAIT Library have over two decades of experience in placing and hosting student practicums. Practicums are an essential ...
  • Seamless Order to Delivery: Integrating Processes for a Frustration-free User Experience 

    Schreiner, Pete; Thompson, Sydney (Georgia Institute of Technology, 2017-11-17)
  • What's There and What's Missing: An Inventory of Library Collections 

    Atwater-Singer, Meg (Georgia Institute of Technology, 2017-11-17)
    When was the last time your library did an inventory? Librarians love to build collections that connect and fulfill patrons’ information needs. But do you really know what’s on your library’s shelves? What percentage of ...
  • Data Wrangling and Visualization in Access Services 

    Kohler, Ellie (Georgia Institute of Technology, 2017-11-17)
    From circulation and course reserves to interlibrary loan requests, service statistics, and gate counts, Access Services collects data from several different points, using various methods. But what do we do with all that ...
  • Teach and Tell: Access Services’ Frontline Rolein Patron-Centered Activities 

    Zhu, Yini (Georgia Institute of Technology, 2016-11-18)
    Within the library, the Access Services staff stand at the convergence of users and services and are armed with core functional skills. Yet despite this advantage, they have traditionally played a passive role in patron-centered ...
  • We Have it All Backwards: Using Positive Psychology and a Strengths Based Approach to Staff Development 

    Durham, Jason; Minnis, Samantha (Georgia Institute of Technology, 2016-11-18)
    We all have things we do well, and have areas that could use improvement. From a staff development perspective, we tend to focus on areas of weakness as opposed to developing strengths. Conventional wisdom says this is the ...
  • Masters of Disasters: Planning, Recovering and Rebuilding for Resilience 

    Pierard, Cindy; Thoulag, Jean (Georgia Institute of Technology, 2016-11-17)
    Many libraries hope to avoid emergencies or disasters. Few succeed. The literature shows that far too few libraries have a disaster plan in place or staff prepared to carry it out. The presenters, each of whose libraries ...
  • It Starts at the Top:Developing a Motivational Leadership Style That Moves Mountains 

    Keshmiripour, Seti; Venner, Mary Ann (Georgia Institute of Technology, 2017-11-17)
    Have you ever wanted to administer changes but had trouble getting staff on board? Attendees will learn how Access Services managers at the University of North Texas Libraries developed strategies to prepare and support ...
  • Communication on the Front Lines: Building Relations Between Access Services and Research and Instruction Services 

    Marcus, Elizabeth; Turnbull, Malti (Georgia Institute of Technology, 2016-11-18)
    Lack of effective interdepartmental communication is a common problem for public service units today, despite shared missions and goals. Whether merged or independent, it is imperative that these entities keep the lines ...
  • Making Change, Increasing Value: Reorganizing Your Access Services Department 

    Greenwell, Paula; Hackman, Timothy; Spring, James; Thompson, Hilary (Georgia Institute of Technology, 2016-11-18)
    In 2015 the department of Resource Sharing & Access Services at the University of Maryland Libraries undertook a major reorganization with the goals of increasing efficiency, staff engagement, and user satisfaction. Seeking ...
  • Digital Resilience 

    Bennett, Charlie; Doshi, Ameet; Hagenmaier, Wendy; Rascoe, Fred (Georgia Institute of TechnologyWREK, 2017-02-24)
    Interview portion of Lost in the Stacks episode 335, broadcast February 24, 2017. Features interview with Dawn Wright, Chief Scientist at ESRI and professor of Geography and Oceanography at Oregon State University, about ...
  • Let’s Talk About REAL Customer Service: How We Increased Circulation by 300 Percent 

    Mussehl, Vince (Georgia Institute of Technology, 2016-11-18)
    We hear it all the time – good customer service here, exceptional service there – but are we really practicing it? What is good customer service and why should we even bother with it in library land? How do we get our team ...
  • We Are Doing What?' The Changing Roles of Access Services in the 21st Century Library 

    Auger, Jose; Hampton, Denita (Georgia Institute of Technology, 2016-11-17)
    We were called “Circulation” in the 80s; “Access Services” in the 90s; and now we are called User Services & Technology Support. Supporting the library’s vision to provide new and emerging technologies to support faculty ...
  • You Can’t Teach Nice: Retail Management Strategies for Enhanced Library Customer Service 

    Perrine, Amanda E. (Georgia Institute of Technology, 2016-11-17)
    As competition increases for library budgets and people question the relevance of libraries for information gathering, customer service is the difference between satisfied patrons who look to the library for information ...
  • PB(L) & Student Workers: Or, How we Harnessed the Power of Students to Promote Progress and Try New Things 

    Birt Flegal, Kayla (Georgia Institute of Technology, 2016-11-17)
    By utilizing a project-based learning (PBL) technique with our student workers, our library has improved the organization, presentation, and management of our collection, while also exploring new ways to promote our ...
  • Cultivating Leadership Through Continuous Improvement and Influence 

    Simons, Marcy (Georgia Institute of Technology, 2016-11-17)
    In the Hesburgh Libraries at the University of Notre Dame we recognized a gap in available opportunities for developing leadership potential. The university sponsors programs for those who are already in leadership positions, ...
  • When it is Time for a Change. Navigating Human Resources in the Academic World 

    Busch, Lavinia (Georgia Institute of Technology, 2016-11-17)
    This presentation will focus on the challenges Access Services Librarians encounter when faced with the uncomfortable situation of letting an employee go. Hired into departments that require excellent management and ...
  • Alma in Wonderland: How We Learned to Stop Pushing Paper and Live a Paperless World 

    Bishop, Christopher; Bragg, Colin; Vitti, Jenny (Georgia Institute of Technology, 2016-11-18)
    In December 2015, Emory University's eight libraries migrated from Ex Libris’ Aleph ILS system to Alma to manage their library collections, patrons, and processes. The need for integration between eight libraries, including ...

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