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  • GT Roundtable 2: Food-Energy-Water Nexus and Social Sustainability 

    Ashuri, Baabak; Bolling, Bill; Webb Girard, Amy; King, Carey W.; Realff, Matthew J.; Smith, Joseph D. (2016-06-09)
  • GT Roundtable 1: Resilience and Social Sustainability 

    Karner, Alex; Mahany, Mollie; Osborne Jelks, Na'Taki; Stiftel, Bruce; Wright, Richard N. (2016-06-09)
  • Creating Customer Service Training for the Academic Library 

    McInerney, Molly; Mlady, Grace; Rodrigues, Maria (Georgia Institute of Technology, 2015-11)
    Academic libraries serve patrons with various needs and position themselves as trusted partners across the campus community. To understand how each staff-patron interaction develops the image our users have of us, the MIT ...
  • Superior Customer Service@ the Library: Refreshed, Renewed and Restored 

    Hargett, Dorothy (Georgia Institute of Technology, 2015-11)
    Let’s get radical about Customer Service at the Library. “When a customer has a bad experience, they tell 10 people. When they have a good experience, they tell two.” Experience a renewal of ideas, and a refreshingly ...
  • Layer-By-Layer: Building a 3D Printing Service from the Ground Up 

    Calderwood, Jessica; Teetor, Travis S. (Georgia Institute of Technology, 2015-11)
    Low-cost consumer 3D printing has strong potential to advance academic research and improve education across all disciplines. Libraries, particularly staff in access services, are uniquely positioned to provide this service. ...
  • Finding a Seat at the Table: What Access Services Brings to the Changing Models of Collection Development 

    Melvin, Joyce; Straatmann, Michael (Georgia Institute of Technology, 2015-11)
    In recent years, the Access Services Department at the University of Nebraska Lincoln Libraries has been instrumental in developing new models of collection development. Historically, the exclusive domain of Technical or ...
  • Access Services 2020 : Envisioning the Future of Access Services 

    Batchelor, Michelle (Georgia Institute of Technology, 2015-11)
    The library community of the present is completely obsessed with the future. This isn't surprising; it's clear that society and technology are changing together in ways that will transform libraries dramatically over the ...
  • A Winning Combination: Gamification and Student Employee Training 

    Copenhaver, Kim; Pritchard, Liz; Tanquary, Julia (Georgia Institute of Technology, 2015-11)
    Engage student employees and revolutionize public services training using the principles of gamification! For the Eckerd College Library, gamification of the library student employee training program has served as a low ...
  • Training Staff Where They Are: Using a Blend of Teaching and Assessment Methods 

    Watmough, Katherine (Georgia Institute of Technology, 2015-11)
    Ongoing training for staff in Access Services is difficult, especially when you have seasonal, part-time workers, 2 libraries and shift work hours in an environment where service points must be covered during operational ...
  • Technology Lending: The Wave of the Future 

    Hollandsworth, Bobby; Thomas, Cassie (Georgia Institute of Technology, 2015-11)
    Technology lending – digital cameras, camcorders, iPads, even Playstation 4s – is becoming an important part of Access Services. In the spring of 2012 a conscious decision was made to ramp up the technology the Clemson ...
  • Jumping Over the Desk: Active Outreach to Increase Student Engagement 

    Femenella, Donna; Paredes-Herrera, Andrea (Georgia Institute of Technology, 2015-11)
    The Access Services department at American University Library has taken a novel approach to promoting our services and events. Rather than relying on larger institutional or library wide marketing efforts, we’ve founded a ...
  • Reorganization and ILL : Supporting Staff Through Growth and Transition 

    Abashian, Nancy; Perez, Melissa (Georgia Institute of Technology, 2015-11)
    Interlibrary loan services at Binghamton University were always good-in a run of the mill sort of way. A shift in organization and the addition of a new Resource Sharing Coordinator Librarian illuminated several areas with ...
  • Re-thinking Access Polices & Service Image on an Open Campus 

    Graves, Jeremiah (Georgia Institute of Technology, 2015-11)
    The culture of MIT places a high value on openness and collaboration. Access to the MIT Libraries must therefore balance the Libraries’ core mission to support the advancement of learning and research with MIT’s culture ...
  • Opening Course Reserves: One Year Later 

    O'Brien, Elizabeth; Rudin, Lola; Sgro, Adriana (Georgia Institute of Technology, 2015-11)
    UTSC Library introduced a self-service model for course reserves in September 2014. We presented “Changing Time, Changing Needs: Opening Course Reserves” at the Access Services Conference in 2014. We discussed our project ...
  • Start, Stop, Begin Again 

    Thorington, Helen (Georgia Institute of Technology, 2016-04)
    This talk is in two parts. The first part is about my journey toward a career in sound and radio production – a journey of many years full of related and unrelated starts, stops, and fresh beginnings. The second part is ...
  • Brave New World – Experiences in Next Generation Audio Broadcasting 

    Melchior, Frank (Georgia Institute of Technology, 2016-04)
    The Internet has had a huge impact on the way we live our lives and the level of impact on the broadcast industry is no different. Our audiences now fully expect access to content on demand. They may browse the web while ...
  • Soundworks Tutorial 

    Schnell, Norbert; Lambert, Jean-Philippe; Goldszmidt, Samuel; Matuszewski, Benjamin (Georgia Institute of Technology, 2016-04)
    The Soundworks framework is dedicated to the development of applications featuring co-located collaborative/collective mobile interactions. The framework is entirely based on web APIs and Node.js. It provides a set of ...
  • Introduction to Percussion Synthesis Using Web Audio 

    Wallace, Tony (Georgia Institute of Technology, 2016-04)
    Introduction to Percussion Synthesis Using Web Audio will introduce participants to the basics of web audio programming. This tutorial will begin with a discussion of the audio graph. Participants will construct a simple ...
  • WavesJS Tutorial 

    Matuszewski, Benjamin; Schnell, Norbert; Goldszmidt, Samuel (Georgia Institute of Technology, 2016-04)
    This tutorial session will present WavesJS, a client-side low-level library dedicated to the audiovisual rendering of recorded audio signals and related data in the browser. The library has been designed with a strong ...

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